STRONG POINTs WHY CUSTOMER CHOOSE RAKU RAKU HAND?
- 01Precise Consulting
- 02Strict Quality and Information Control
- 03Wide Variety of End Effectors
- 04Top Balancer Manufacturer in Japan
STRONG POINT 01 Precise Consulting
The sales representative listens carefully to the customer’s problems.
We find hidden areas for improvement and make suggestions.
We receive inquiries from customers who want to free their operators from heavy and difficult operation. However, we are well aware that simply improving the operation will not lead to long-lasting use of the Raku Raku Hand.
We listen and verify incidents until we find the real problem.
In order to find a solution to the problems, we hold in-house discussions to consider specifications and make proposals to our customers.
STRONG POINT 02 Strict Quality and Information Control
Raku Raku Hand quality construction with a commitment to domestic production.
Raku Raku Hand is responsible for the health and safety of our customers. As such, it is manufactured under very strict quality control to build manufacturing quality for safe and reliable use.
We also maintain strict control over customer specification information.
We keep customer specification information confidential. We will not disclose or share information such as photos and videos of the Raku-Raku Hand that embody the customer’s individual specifications without the customer’s permission.
For this reason, we do not disclose our extensive case studies on our website.
STRONG POINT 03 Wide Variety of End Effectors
Custom-made end effectors are exclusive products. End effector specifications change as the production line changes, even for the same workpiece. Our designers believe that it is important to pursue and support the operators’ ease of use. Technological efforts to ensure operability and safety have also led to the development of new mechanisms and control methods. This led to the creation of the “Multi End Effector,” a variable end effector that can handle multiple workpieces without changing end effectors.
STRONG POINT 04 Top Balancer Manufacturer in Japan
Since the sale of the first machine in 1970, we have sold more than 38,000 machines domestically and internationally, thanks to our wealth of experience and model development.
Our desire to solve problems in manual labor, and our commitment to “Technology That Stays Close to People”, led to the evolution of our first balancer model, “Free Balance Arm,” into “Raku Raku Hand.” We have been providing balancers that match our desire and customers’ operation, and have received high praise from customers in a variety of industries. As a result, our customers have expressed their willingness to adopt “Raku Raku Hand” again, leading to the expansion of “Raku Raku Hand” from Japan to the rest of the world.
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